Returns and Exchange Policy

SHIPPING AND EXCHANGE

  1. TheWeddingSilhouette does not offer any ‘Exchange’ or ‘Returns’ for any of products.
  2. All products purchased from our Site can be exchanged within 03 days only if:
  • Exchange request is made within the stated time frame/limit.
  • The item(s) is faulty, damaged or defective at the time of delivery.
  • The received product(s) differed from the original order.

In such cases, claims can only be entertained if they are made within 03 days of receipt of your order.

Once we receive the item our team will review the damage-once the dispute is settled fairly we will issue a replacement of the same value against the product mentioned in the invoice and send it with the next order made by the customer.

  1. In case of exchange customer will be responsible for all shipping, handling costs.

ORDER CANCELLATION

  1. TheWeddingSilhouette does not offer a “refund” or “money back guarantee” on purchased items.
  2. Customers paying via Credit Card or PayPal may cancel within 24 hours of placing the order. Order amount will not be refunded back instead a coupon of same value will be provided that can be used to purchase from our site within next 60 days.

TheWeddingsilhouette may cancel orders for any reason. Common reasons may include: the item is out of stock, pricing errors or credit card or pay pal payment is declined.

We do not store Credit card details nor do we share customer details with any 3rd parties

TheWeddingsilhoutte PRODUCT DISCLAIMER

  1. TheWeddinSilhouette makes every effort to ensure that product images & descriptions are as accurate as possible. Please note, however, that there might be some minor differences between product images on the website and the actual product. Such variations may come about due to extra embellishments used during shoots which may differ from original products slightly.

Please bear in mind that colors in pictures may vary slightly from actual item due to the lighting during photo shoot, your device display settings or printing quality of catalog and/or inlay cards.

  1. All details of TheWeddingSilhouette’s products are given on the website and we make every effort to guarantee that the information provided is accurate. Customers are requested to review the product description before making an order.